Shipping policy
Shipping Policy
1. Processing Time
- Orders are processed within 7-14 business days. Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email once your order has been processed and shipped, including a tracking number if applicable.
2. Shipping Rates and Delivery Times
- We offer standard shipping options. Shipping rates are calculated at checkout based on the weight and destination of your order.
- Estimated delivery times are as follows:
- Standard Shipping: 7–14 business days
- Delivery times are estimates and may vary based on carrier delays, weather conditions, or other unforeseen factors.
3. Shipping Destinations
- We currently ship international.
4. Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
5. Shipping Issues
- If your order does not arrive within the estimated delivery time, please contact us at info@shopfasttrack.co so we can assist you in resolving the issue.
- We are not responsible for lost, stolen, or damaged packages once they have been delivered. Please contact the carrier directly to file a claim if you encounter any issues.
6. Shipping Costs
- Shipping costs are calculated based on the shipping method selected, the size and weight of the package, and the delivery destination.
- We occasionally offer free shipping promotions. Details about these promotions will be provided on our website or through our marketing communications.
7. Order Modifications and Cancellations
- Once an order is placed, we are unable to modify or cancel it. Please review your order carefully before completing the purchase.
8. Returns and Exchanges
- Please refer to our Return Policy for information on returns and exchanges.
9. Contact Us
- If you have any questions about our shipping policy or need assistance with your order, please contact us at info@shopfasttrack.co.